Terms of Service

These terms are between you (the business that claims a website) and Kohmera ("we", "us"). By paying for a site you agree to them.

1. What we provide

We build a website for your business, host it, keep it secure, and keep it online for as long as your subscription is active. The monthly or yearly price includes hosting, a security certificate, connecting your own web address (see the Web address terms), and up to 5 hours of changes by email each month.

2. Price and billing

The price is shown on your claim page in your currency and on your receipt. Monthly plans renew each month; yearly plans renew each year at the yearly price, which equals ten months of the monthly price. Payment is handled by Stripe. We do not store card numbers. Prices can change with 30 days notice by email; a change never applies before your next renewal.

3. Cancelling

You can cancel at any time by replying to any of our emails or from the link on your receipt. Your site stays online until the end of the period you have paid for, then comes down. There are no cancellation fees. Payments already made are not refunded except where the law requires it.

4. Your content and ownership

The words, photos and facts on your site come from information you or your business made public, or that you send us. You own that content and you confirm you have the right to use it. We own the code, layout and design of the site while you are a subscriber; the site's files are not included when you leave. If you want a copy to host elsewhere, you can buy one; ask us for the price.

5. Changes by email

Reply to any of our emails with what you want changed. Up to 5 hours of changes each month are included: hours, prices, photos you provide, wording, a new service or a new page. A change that amounts to a new site (a new business, a redesign, an online store) is not included and we will tell you before doing anything.

6. What we do not do

Email hosting is not included. Bigger projects, such as an online store, a booking system that takes payment or a blog, are not part of the monthly changes: we quote them first and nothing starts until you agree. We do not guarantee search engine rankings or a number of customers.

7. Uptime and outages

We host on Cloudflare's network and aim for the site to be available at all times. Outages outside our control (Cloudflare, your domain registrar, the internet) are not something we can refund.

8. Portfolio

We may show your live site in our portfolio with its name and a screenshot. Reply "no portfolio" to any email and we will remove it within 7 days.

9. Ending the agreement

We may end the agreement with 30 days notice, or immediately if your site is used for something covered by the Acceptable use policy. Your web address always stays yours.

10. Liability

Our total liability for anything arising from this agreement is limited to the fees you paid us in the 12 months before the claim. We are not liable for lost profits or indirect losses. Nothing here limits liability that cannot be limited by law.

11. Law

These terms are governed by the laws of the Province of Ontario and the laws of Canada that apply there. Disputes go to the courts of Ontario.

12. Contact

Kohmera. Email: shawn@kohmera.com.

Last updated September 13, 2026.