Every enquiry answered. Even when you’re on a job.
Kohmera sets up the systems that capture every enquiry, reply straight away, keep track of it and follow up, so fewer customers slip away to whoever answered first.
Sound familiar?
- Enquiries arrive by email, text, DM and voicemail.
- You reply a day late and they’ve booked someone else.
- Quotes go out and nobody follows up.
- Happy customers never get asked for a review.
What we set up.
One place for every enquiryWebsite forms, WhatsApp, email: collected together, with the details you need.
An instant, human-sounding replyThe customer knows you got it and what happens next.
Quote requests with photosThe job details and pictures arrive before you call back.
A simple lead listEvery enquiry and where it stands: new, quoted, booked, done.
Follow-up that happens on its ownA friendly nudge after a quote, on time, every time.
Review requestsAfter the job, a one-tap way to leave a Google review.
How it flows.
- Customer enquires
- Instant reply
- You’re notified
- Lead tracked
- Follow-up sent
- Review requested
Built by Kohmera, running now.
A trip planner that writes the customer’s WhatsApp message for them, with the tour, date and group size filled in.
A tattoo request builder that sends a complete brief (idea, placement, size, style) straight to WhatsApp.
Ready-made, with a monthly price.
Common versions of this come packaged. Anything else is quoted before we start.
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Quoting jobs over the phone?
Quote requests with photos
The job details and photos arrive before you call back.
+$9 USD/month
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Happy customers, but few reviews?
More Google reviews, less asking
A one-tap review link and a counter card that asks for you.
+$19 USD/month
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Quiet months?
Bring past customers back
Friendly seasonal emails that bring past customers back.
+$29 USD/month
Questions.
Will the automatic replies sound like a robot?
Not if we do it right. Replies are written in your voice, short and specific, and they tell the customer exactly what happens next.
Does it work with WhatsApp?
Yes. Many of the businesses we work with run on WhatsApp, so we build around it: pre-filled messages, clear details and nothing lost.
Do I need a CRM?
Not necessarily. Many small businesses just need one clean list of leads and where each one stands. If you already use a CRM, we connect to it.
If you’re doing it over and over, let’s see if we can automate it.
Quoted before anything starts. No obligation.