Questions people ask.
Straight answers, in plain words. If yours isn’t here, email hello@kohmera.com and you’ll get a straight answer too.
About Kohmera.
What is Kohmera?
Kohmera is a small-business web company based in Kitchener, Ontario. It builds a business’s new website before the owner pays anything, then hosts, manages and keeps improving it for $49 a month, with no build fee. Kohmera also automates repetitive work (enquiries, quotes, bookings, reminders, invoices) and provides bookkeeping support, for businesses in Canada, the United States and the Caribbean.
Where is Kohmera based?
In Kitchener, Ontario, Canada. Kohmera works with businesses in Canada, the United States and the Caribbean. Everything happens online, so where you are does not change how it works.
Who is behind Kohmera?
Kohmera is the trading name of Caribeam Inc., based in Kitchener, Ontario. A small team with a lot of automation, and real people who answer when you write.
Before you decide.
Do I really see the website before paying?
Yes. Kohmera builds the website first and sends you a private link. Click through every page on your phone or laptop before you decide anything. No credit card, no deposit.
Is there really no build fee?
Correct. The design and the build are included when you keep the website. You pay the monthly price and nothing for the build.
Where does the information for my website come from?
From what your business already shows online: your Google listing, your current website, your social pages and other public sources. You can ask for changes before launch, and anything wrong gets fixed before the site goes live.
What happens if I already have a website?
We build the new one while the old one stays up. When you are ready, we switch your web address over. Nothing goes dark.
Keeping it better.
What does “we keep improving it” actually mean?
We host and look after your website, watch how visitors use it (in aggregate, never who they are) and change it when there is a reason: a button nobody finds, a service everyone looks for, a page people leave. We also keep it current as your business changes.
It does not mean a new design every month. A busy website can teach us something within weeks. A quiet local site may only need a few changes a year. Both are normal.
Is there a limit on changes?
There is no fixed monthly number. Routine changes and reasonable improvements are part of the plan: new hours, staff, photos, services, promotions, wording, testimonials, a better call to action, a layout the data supports.
Major new functionality (an online store, a booking system that takes payment, customer accounts, custom software) is quoted before any work starts. You always say yes first.
How do I ask for a change?
Reply to any of our emails, write to hello@kohmera.com, or use your Kohmera account. We confirm what we understood, a person checks every change before it goes live, and we tell you when it’s done. Usually within one working day.
Will you change my website without asking?
Small fixes and routine improvements go live and we tell you what changed. Anything that changes how your business is presented, we check with you first. You can always say no.
Will my website look outdated in a few years?
That is the point of Kohmera. Because the website stays actively managed, the design, the content and the technology keep up with you, so you are not stuck buying a whole new website every few years.
Money.
What does a Kohmera website cost?
$0 to build, then $49 a month. Pay yearly and it is $490, so two months are free. No set-up fee, no cancellation fee.
Do automation and bookkeeping cost extra?
Yes, they are separate from the website plan. Custom automation is quoted on what we are fixing, and some common fixes are ready-made with a monthly price from $9. Bookkeeping is a monthly price based on the size and complexity of your books.
What if I cancel?
No cancellation fee. Your site stays online until the end of the period you paid for, your web address stays yours, and we send back your photos and text if you ask. The website’s code and design stay with Kohmera; you can buy a copy if you want to host it somewhere else.
Search, AI and analytics.
Will you guarantee Google rankings?
No. Nobody can honestly promise a spot on Google or in an AI assistant’s answer. We build and look after your website the way search engines and AI assistants read best, which gives you the strongest practical start. Where you land is up to them.
Can ChatGPT and other AI assistants understand my business?
We structure every website so machines can clearly read who you are, what you do, where you work, which services you offer and how customers reach you. That is what AI search tools rely on. We cannot control what they answer.
Do you track my visitors?
We measure how the website is used in aggregate: which pages get visited, where visitors come from, what they tap, where they leave. Not who they are. Where the law asks for consent first, visitors are asked first.
Ownership.
Who owns my web address?
You do. Always. One you already have stays in your name, with the company you bought it from, and we connect your website to it. No web address yet? We register one in your business’s name, included in your plan.
Do I keep my current web address?
Yes. Your web address (like yourbusiness.com) stays where it is. We connect your new website to it, or show you exactly what to change.
Automation.
What kind of work can you automate?
Anything repetitive that follows the same steps: enquiries and quote requests, bookings and reminders, follow-ups, review requests, document collection, notifications, customer lists, invoices and payment updates. If you do it the same way every time, it is worth a look.
Do I have to change the software I use?
Usually not. We start with the tools you already have (your email, calendar, spreadsheets, WhatsApp, accounting software) and connect them, before suggesting anything new.
How is automation priced?
On what we are fixing. You tell us the job, we map it, and you get a price before any work starts. Common fixes like online booking or review requests are ready-made, with a monthly price from $9.
Bookkeeping.
Do you do taxes or give accounting advice?
No. Kohmera provides bookkeeping support, not tax, audit or accounting advice. We keep your records clean and organized, so your accountant can do their part faster.
Which software do you work with?
We work in QuickBooks Online every week. Using something else? Tell us what you have and we will tell you honestly whether we can help.
My books are behind. Can you help?
Yes. Bookkeeping cleanup brings old records up to date: categorizing transactions, reconciling accounts and sorting out old bills and invoices. Then monthly bookkeeping keeps them that way.
Do I have to send you passwords?
Never. We will never ask for passwords, bank logins or card numbers through a form or by email. Access is set up the safe way, through your software’s own invite for bookkeepers.
You’ve already imagined a better website. What if we’ve already built it?
No build fee. No credit card. See it before you decide.